Revolutionizing Banking Experience with Vault AI Voice Bots

Automate customer service, improve banking experience, and reduce operational costs with our intelligent multilingual voice assistant.

Why AI Voice Bots in Banking

Cost savings per transaction

Automated account support

Multilingual access for global customers

Post-digital-era efficiency for better experience

Intelligent Solutions for Every Banking Challenge

Empower your banking operations with AI-driven voice technology that not only streamlines customer interactions but also automates routine tasks such as balance inquiries, fund transfers, and card services, ensuring support is available anytime, anywhere. By delivering natural, human-like conversations, this technology enhances engagement, reduces wait times, and personalizes experiences with proactive financial insights tailored to customer needs. At the same time, advanced voice biometrics and AI-powered fraud detection strengthen security and compliance, while automation helps cut operational costs and optimize workforce productivity.

Use Cases

Account Services

Natural voice access for balance inquiries, transaction history, and account management
Automated reminders and confirmations to reduce support calls by 30%
Real-time integration with banking systems

Fraud Alerts

Personalized voice alerts for suspicious activities
Instant notification to customers for unusual transactions
Voice biometrics for secure account validation

Loan Management

Guided voice-based application process
Status updates and reminders for repayments
Improves approval speed and reduces customer drop-off

Payment Assistance

Handles bill payments, fund transfers, and recurring payments
Secure voice-based authorization
Reduces transaction abandonment by 35%

Multilingual Support

Converses in 120+ global languages
Removes language barriers in banking services
Boosts customer satisfaction by 88%

Customer Service Escalation

Hands-free reporting of issues
Emergency assistance routing
Intelligent escalation to the right department without delays

How Vault AI Helps in Banking ?

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Streamlined Customer Access

Vault AI provides round-the-clock, human-like voice assistance for account management, transaction inquiries, and support services. By eliminating wait times and simplifying processes, it improves customer satisfaction while keeping operations efficient.

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Enhanced Fraud Protection

Through proactive alerts, voice biometrics, and secure validation, Vault AI ensures customers stay informed and protected from fraudulent activities, reducing the risk of loss and enhancing trust.

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Inclusive Multilingual Support

Supporting over 120 languages, Vault AI ensures that customers from diverse backgrounds receive the same quality service. It bridges language and literacy gaps, empowering customers to fully understand and manage their finances.

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Smarter Non-Core Operations

From handling routine inquiries to automating loan application follow-ups, Vault AI takes on time-consuming administrative tasks. This frees up bank staff to focus on delivering high-value customer service.

Vault AI in Banking - Hexa AI

Business Impact

Metric

Benefit

15+ Hours Saved per Week

Focus staff on important tasks.

120+ Languages Supported

Serve customers globally.

30% Operational Cost Reduction

Cut costs through automation.

The Future is Voice-Driven Banking

Transform Banking Engagement with Vault AI

In the competitive world of financial services and collections, speed, accuracy, and trust define success. Vault AI Voice Bots bring all three together, empowering fintech companies and debt recovery agencies to engage customers faster, recover payments more effectively, and maintain the highest compliance standards — all while reducing operational costs. With intelligent automation, human-like conversations, and 24/7 availability, Vault AI is redefining how financial interactions happen.

With Vault AI, you can:

Accelerate Customer Engagement – Provide instant, intelligent responses to account inquiries, payment reminders, and loan applications.
Enhance Payment Recovery – Automate follow-ups and offer secure voice-based payment authorization, improving collection rates.
Ensure Regulatory Compliance – Maintain accurate records of interactions with full voice biometrics and audit trails.
Expand Global Reach – Engage customers in 120+ languages without needing additional multilingual agents.
Provide 24/7 Availability – Support customers any time, anywhere, without additional staff.

Why Choose Vault AI

Multilingual Excellence – Communicate in over 120 languages with natural fluency.
Seamless Integration – Works effortlessly with CRMs, banking platforms, and existing infrastructure.
Enterprise-Grade Security – ISO-certified protection for sensitive banking data.
Data-Driven Insights – Gain actionable intelligence from every conversation.

Enterprise-Grade Security & Deployment Options

Cloud & On-Premise Hosting

Choose between scalable cloud or secure on-premise Developement
Cloud-based for quick setup and easy scaling
On-premise option for full control and data compliance
Scalable cloud infrastructure with rapid implementation and minimal upfront investment.
Seamless integration with your existing systems

Enterprise-Grade Security

End-to-end encryption & compliance with data protection laws
Role-based access controls to manage user permissions
Secure data storage with regular automated backups
Adheres to industry standards for privacy and compliance
Complete control over data with dedicated hardware for maximum security and compliance.