Step 1: Connect with Our Team
We begin by understanding your business goals—whether its automating customer calls, boosting sales outreach, or simplifying daily voice workflows.
Our team helps tailor Hexa to your industry, scale, and customer needs.
Outcome: Custom implementation plan built for your use case.
Step 2: Choose Your Deployment – Cloud or On-Premise
Hexa is available on both cloud and on-premise environments. Choose the model that meets your security, compliance, and IT preferences.
Our engineers handle the full setup with robust encryption and enterprise-grade infrastructure.
Outcome: Secure, scalable deployment tailored to your tech environment.
Step 3: Design Your Voice Workflows
You’ll define the exact call flows Hexa should follow—support conversations, appointment reminders, lead qualification, or team check-ins.
You can configure:
- Supported languages (English, Hindi, Tamil, Kannada, etc.)
- Trigger actions (check balance, update CRM, route to agent)
- Custom greetings, fall-back logic, and escalations
Outcome: Human-like voice automation that mirrors your real-world operations.
Step 4: Connect to Your Business Systems
Hexa integrates with your existing CRM, helpdesk, and internal tools to fetch, update, and sync real-time data during calls.
Common integrations:
- Zoho CRM
- Freshdesk
- Salesforce
- WhatsApp & SMS tools
Outcome: Zero manual work, full automation across customer interactions.
Step 5: Launch Your Voice Bot
Once setup is complete, Hexa goes live. It begins handling inbound and outbound calls—understanding speech, executing tasks, and replying in natural-sounding regional languages.
Key features:
- Advanced speech recognition
- Real-time intent and sentiment analysis
- Lifelike voice synthesis with automatic language switching
- Smart escalation to human agents when needed
Outcome: Better customer experiences with no wait times or repetition.
Step 6: Get Call Transcripts & Full Call History
Every conversation Hexa handles is automatically transcribed—accurately and securely. You can:
- Review transcripts in your dashboard
- Analyze conversation quality
- Audit for compliance or training
- Export transcripts as text or PDF
- Transcripts include speaker labeling, language detection, and sentiment tags.
Outcome: Full visibility into every call without the need to listen manually.
Step 7: Optimize & Grow
After launch, you can monitor performance through analytics: call volume, resolution rates, satisfaction trends, and more.
You can continuously:
- Refine call flows
- Add new languages or departments
- Scale outbound campaigns
Outcome: Constant improvement, increasing efficiency, and measurable ROI.
Our Corporate Clients
Be the agency that leads with voice-first client engagement. HEXA AI is the edge you need.
Transform your business with Hexa AI voice bot. We Offers AI-powered telecom solutions for your business.
Hexa AI © 2025 Copyright
Global Headquarters
Bangalore,India #50, 2nd Floor, FCI Main road Dooravani Nagar Karnataka – 560016
+91-9972732222
SEA (Regional Headquarters)
Estontec Group Pte Ltd Singapore #33-10, Suite C, 10 Anson Road International Plaza – 079903
+65-91205418
MENA (Regional Headquarters)
Estontec Future IT Solutions LLC – UAE License # – 1479322 Sheikh Zayed Road, Al Barsha 1, Floor 37 & 38
+971-508293464
Hexa AI © 2025 Copyright