Transforming Fintech & Collections with Hexa AI Voice Bots

Hexa AI empowers financial institutions and collection agencies with intelligent, secure, and always-on voice automation — accelerating debt recovery, improving compliance, and delivering exceptional customer experiences.

Why HEXA for Fintech & Collections?

Faster Operations

Automated Banking support

Higher Agent Productivity

Better Response Rates

Intelligent Solutions for Every Fintech Challenge

In the fast-paced world of financial services, speed, compliance, and customer trust are non-negotiable. HEXA AI is engineered to meet these demands head-on — delivering secure, scalable, and always-on voice automation that streamlines collections, improves repayment rates, and transforms customer engagement. By blending advanced AI, multilingual capabilities, and deep fintech integration, HEXA tackles the industry’s toughest operational and regulatory challenges with precision

Use Cases

High-Volume Debt Recovery

Handle thousands of outbound calls simultaneously
Offer secure, verified repayment options instantly
Recover overdue accounts faster than manual methods

24/7 Payment Assistance

Accept payments anytime through voice or messaging channels
Allow repayment plan setup without agent intervention
Provide instant confirmations for transactions

Intelligent Lead

Use AI analytics to identify high-potential payers
Focus agent time on the most valuable accounts
Increase recovery efficiency with targeted outreach

Sentiment-Adaptive

Analyze tone and intent in real time
Adjust messaging for empathy or firmness as needed
Build trust while maintaining compliance standards

Compliance Automation

Adhere to FDCPA, TCPA, and GDPR regulations
Automate borrower verification and call logging
Reduce legal risks through consistent protocol execution

Seamless System Integration

Connect with CRM and debt management platforms
Sync payment updates automatically across systems
Ensure agents have full account history in real time

How Hexa AI Helps in Fintech ?

HEXA AI Guest Engagement

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Automated Debt Recovery

HEXA AI Voice Bots handle thousands of concurrent outbound calls, reaching overdue accounts faster and more effectively. With secure authentication and empathetic dialogues, they explain repayment options, negotiate plans, and recover significantly more debt than manual efforts.

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24/7 Payment Facilitation & Support

Customers can make payments, set repayment plans, or resolve disputes anytime, without waiting for agents. HEXA also integrates with WhatsApp and SMS for follow-ups, ensuring a smooth payment process.

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Sentiment-Aware Communication

Using real-time sentiment analysis, HEXA adjusts its tone and approach — offering empathy in hardship cases or firmness when needed, improving both recovery rates and customer trust.

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Compliance & Administrative Automation

From borrower verification to call logging, HEXA automates time-consuming admin tasks while ensuring strict compliance with FDCPA, TCPA, and GDPR standards — minimizing legal risks and human errors.

Business Impact Table

Business Impact

Metric

Benefit

8x Faster Operations

Shortens collection timelines through automated bulk calling and real-time follow-ups.

4x Productivity Boost

Allows agents to focus on complex negotiations while AI manages routine cases.

10x Better Response Rates

Personalized engagement and round-the-clock availability drive higher repayment commitments.

The Future is Voice-Driven Fintech Debt Collection

Transform Fintech Engagement with AI Voice Bots

In the competitive world of financial services and collections, speed, accuracy, and trust define success. HEXA AI Voice Bots bring all three together, empowering fintech companies and debt recovery agencies to engage customers faster, recover payments more effectively, and maintain the highest compliance standards — all while reducing operational costs. With intelligent automation, human-like conversations, and 24/7 availability, HEXA AI is redefining how financial interactions happen.

With HEXA AI, you can:

Accelerate Debt Recovery – Make thousands of concurrent outbound calls with secure authentication and empathetic communication, leading to faster settlements and higher recovery rates.
Enable 24/7 Payment Assistance – Give customers round-the-clock access to payment options, repayment plan setup, and dispute resolution without needing live agents.
Optimize Agent Productivity – Allow human agents to focus on high-value, complex cases while AI handles repetitive, low-complexity interactions.

Why Choose HEXA AI

Enhance Customer Trust – Use sentiment analysis to adapt tone, ensuring conversations are empathetic and compliant, even in sensitive financial situations.
Ensure Full Compliance – Automate adherence to FDCPA, TCPA, GDPR, and other regulations, minimizing legal risks and operational errors.
Integrate Seamlessly – Connect with CRMs, payment gateways, and debt management systems for a unified, real-time view of every account.

Enterprise-Grade Security & Deployment Options

Cloud & On-Premise Hosting

Choose between scalable cloud or secure on-premise Developement
Cloud-based for quick setup and easy scaling
On-premise option for full control and data compliance
Scalable cloud infrastructure with rapid implementation and minimal upfront investment.
Seamless integration with your existing systems

Enterprise-Grade Security

End-to-end encryption & compliance with data protection laws
Role-based access controls to manage user permissions
Secure data storage with regular automated backups
Adheres to industry standards for privacy and compliance
Complete control over data with dedicated hardware for maximum security and compliance.